Refund policy

Eligibility

Refunds apply to paid course enrollments confirmed by Webappsyncnow. Because this website does not process checkout, refunds are handled against invoices or receipts issued through our enrollment process.

Timeframe

You may request a full refund up to 14 days after payment is received, provided the cohort has not started and downloadable materials for that cohort have not been released to you.

Full or partial refunds

If you cancel at least seven days before the cohort start date and materials have not been released, you receive a full refund. Cancellations within seven days of start may receive a partial refund of 50% if live sessions have not begun. After the first live session, fees are generally non-refundable except where required by law or where Webappsyncnow cancels the cohort.

Non-refundable items

Custom scenario development fees under Assurance Studio, completed private debrief calls, and third-party examination fees (if any are arranged separately) are non-refundable once work has started.

Refund process

Email contact@webappsyncnow.digital with your full name, organization, invoice number, and reason for the request. We confirm eligibility within five business days.

Processing time and method

Approved refunds are returned via the original payment method within 10–15 business days after approval. Bank processing times may add additional days depending on your institution.

Cancellation by Webappsyncnow

If we cancel a cohort, you may transfer to a later date or receive a full refund of fees paid for that cohort.

Exceptions

Documented medical or emergency situations may be considered for goodwill credits toward a future cohort at our discretion. Credits are not cash equivalents and expire 12 months after issuance.

Contact for refund requests

Phone: 886-4-2630-2814/2630-2859 · Email: contact@webappsyncnow.digital